ANALYSIS OF LEGAL PROTECTION FOR CONSUMERS PURCHASING APARTMENTS IN THE INDONESIAN LEGAL SYSTEM

Authors

  • Herry Sudibyo Universitas Airlangga

DOI:

https://doi.org/10.28944/reflektika.v20i2.2348

Keywords:

legal protection, consumers, apartments, civil law, Indonesian law.

Abstract

The development of the property industry, particularly apartments, presents opportunities and challenges regarding consumer legal protection. Consumers who purchase apartment units often face issues related to information transparency, unclear agreements, delays in handover, and substandard building quality. This study aims to analyse legal protection for apartment buyers in the Indonesian legal system through legislative instruments such as the Consumer Protection Law, the Civil Code, and specific regulations on housing and residential areas. The research method used is a normative juridical approach that examines positive legal provisions, doctrines, and judicial practices. The study results show that legal protection for apartment buyers has been regulated in a normative manner. However, its implementation still faces various obstacles, especially regarding law enforcement and the certainty of consumer rights. Therefore, it is necessary to strengthen regulations, increase government supervision, and raise legal awareness among business actors to uphold the principles of justice, certainty, and consumer benefits.

References

Anggraini, O. E., Yulifa, W. R., & Santoso, A. P. A. (2020, September). Perlindungan hukum bagi konsumen atas garansi produk dalam hukum bisnis. Prosiding Seminar Nasional Hukum, Bisnis, Sains dan Teknologi,

Daeng, M. Y., Makkininnawa, S. Y., & Daeng Yusuf, M. F. (2024). Hukum perlindungan konsumen. Pekanbaru: Taman Karya.

Friedman, L. M. (1975). The legal system: A social science perspective. New York: Russell Sage Foundation.

Hadjon, P. M. (1987). Perlindungan hukum bagi rakyat Indonesia. Surabaya: Bina Ilmu.

Johnny Ibrahim. (2016). Teori & Metodologi Penelitian Hukum Normatif dan Empiris. Depok: Prenada Media Grup.

Kementerian Perumahan dan Permukiman Republik Indonesia. (1999). Keputusan Menteri Perumahan dan Permukiman Nomor 04/KPTS/M/1999. Jakarta: Kementerian Perumahan dan Permukiman RI.

Kusumadewi, Y., & Sharon, G. (2022). Hukum perlindungan konsumen. Yogyakarta: Lembaga Fatimah Azzahrah.

Lesmana, M., & Anindita, S. L. (2021). Perlindungan hukum pembeli apartemen terkait transparansi informasi status hak atas tanah bersama apartemen: Legal protection of apartment buyers related to transparency of shared land rights status information. Reformasi Hukum, 25(2).

Putusan Mahkamah Agung Nomor 1404 K/Pdt/2015 tentang sengketa jual beli unit apartemen.

Saputri, E. M., Waspiah, W., & Arifin, R. (2019). Perlindungan hukum terhadap konsumen dalam hal pengembang (developer) apartemen dinyatakan pailit. Jurnal Hukum Bisnis Bonum Commune, 2(2).

Soekanto, S. (1983). Faktor-faktor yang mempengaruhi penegakan hukum. Jakarta: Rajawali.

Undang-Undang Republik Indonesia Nomor 5 Tahun 1960 tentang Peraturan Dasar Pokok-Pokok Agraria.

Undang-Undang Republik Indonesia Nomor 8 Tahun 1999 tentang Perlindungan Konsumen.

Undang-Undang Republik Indonesia Nomor 20 Tahun 2011 tentang Rumah Susun.

Downloads

Published

2025-12-16

Issue

Vol. 20 No. 2 (2025)

Section

Articles

Citation Check

License

Authors who publish with this journal agree to the following terms:

  • Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under  a Creative Commons Attribution-NonCommercial 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
  • Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
  • Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.